How It Works

DeviceCare is simple: get a personalised price, contribute monthly, complete your waiting period, then request covered repairs with a co-pay that reflects your contributions — see how pricing works for the full picture.

Get your quote & subscribe

Enter your device details for a personalised monthly price (from R49/month minimum). When you're ready, subscribe securely via PayFast.

Complete your waiting period

A 6-month waiting period applies from activation before your first repair request, as set out in your membership terms.

Submit a covered request

Once eligible, start a request in your dashboard. Straightforward requests can often be approved instantly on the platform.

Pay your co-pay at a partner

Your co-pay is calculated from the repair cost and how much you've contributed over time — not a single flat fee. Finish the repair at a verified DeviceCare partner shop.

How your repair cost works

The more you contribute over time, the less you pay when your phone needs a repair.

Repair costR1 500
You payR600
DeviceCare coversR900
Repair costR3 000
You payR900
DeviceCare coversR2 100

Full rules available in Pricing & Requests.

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